Thank you for shopping with vestique. We take great pride in our reputation for quality and excellent value. If you do not absolutely love your purchase, we will gladly issue a refund for the value of any approved merchandise within 15 days from possession of your order. For in-store pickup orders, we will gladly issue a refund for the value of any approved merchandise within 15 days from notification that your order is in store and ready for pickup. After this 15 day period, the items become final sale. Items must be in NEW condition with original tags attached and cannot be worn, washed or altered. All sale items, gift cards, earrings, hats, hair accessories, bodysuits, hosiery, sunglasses and adhesive bras are FINAL SALE. No price adjustments for previously purchased items. Vestique has the right to refuse an item being returned if deemed conditions have not been met.
If any returns do not meet these requirements, you will be contacted via email and the items returned to you.
If you have received an item with any problems or defects, please contact our Customer Service department at
firstname.lastname@example.org 7 DAYS to inform us of the issue. If we are not notified within 7 days of receiving the item,
it will no longer qualify for a return or replacement. You must include a photo ot the damage / detect with your emall
We are not responsible for damages to clothing caused by improper care or handling, or Incorrect sizing.
All exchanges are final sale (unless due to damage or an issue caused by us). Items must be in NEW condition and cannot be worn, washed or altered. All sale items, gift cards, earrings, hats, hair accessories, bodysuits, hosiery, sunglasses and adhesive bras are FINAL SALE. No price adjustments for previously purchased items. All refunds will post within 3-5 business days. Vestique reserves the right to refuse a refund or exchange based on the condition of the item being returned.
If you would prefer to exchange for another item, the first step would be to place another order as we tend to sell out fast! Once your new order is placed, shoot us an email to email@example.com with the new order number and we'll be happy to refund the shipping charges for the new order and send the prepaid return label for the original item(s). We will process a refund when we receive the original item(s) back at HQ, with no fee taken out for the shipping back of the original item(s.)
The return total will be credited back to the method of payment used during checkout, less the cost of shipping and return shipping. Please allow up to 14 business days for Vestique to receive and process your return. Shipping costs are non-refundable. Vestique is not responsible for packages lost or stolen in transit.