Thank you for shopping with vestique. We take great pride in our reputation for quality and excellent value. If you do not absolutely love your purchase, we will gladly issue a refund for the value of any approved merchandise within 15 days from possession of your order. For in-store pickup orders, we will gladly issue a refund for the value of any approved merchandise within 15 days from notification that your order is in store and ready for pickup. After this 15 day period, the items become final sale.
All exchanges are final sale (unless due to damage or an issue caused by us). Items must be in NEW condition and cannot be worn, washed or altered. All sale items, gift cards, earrings, hats, hair accessories, bodysuits, hosiery, sunglasses and adhesive bras are FINAL SALE. No price adjustments for previously purchased items. All refunds will post within 3-5 business days. Vestique reserves the right to refuse a refund or exchange based on the condition of the item being returned.
If you would prefer to exchange for another item, the first step would be to place another order as we tend to sell out fast! Once your new order is placed, shoot us an email to firstname.lastname@example.org with the new order number and we'll be happy to refund the shipping charges for the new order and send the prepaid return label for the original item(s). We will process a refund when we receive the original item(s) back at HQ, with no fee taken out for the shipping back of the original item(s.)
The return total will be credited back to the method of payment used during checkout, less the cost of shipping and return shipping. Please allow up to 14 business days for Vestique to receive and process your return. Shipping costs are non-refundable. Vestique is not responsible for packages lost or stolen in transit.